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Episode 14: Harvey Deutschendorf, The EI Guy

September 18, 2017


Harvey Deutschendorf, EI coach and author, shares his thoughts about honing your listening skills and accepting constructive criticism in order to improve your EI quotient.





  • The definition of EI

  • EI gone wrong

  • Examples of micro-emotional transgressions

  • Honing listening skills

  • Managing your emotions and accepting feedback

  • Using feedback and adapting

  • Why EI is more important than IQ




“It’s very, very important in an organization for management to be aware of their emotions; to be honest and direct.” - Harvey Deutschendorf


“It’s really about managing your emotions under pressure…” -Caroline Stokes


“Not all feedback is given with an intent to help people grow…but we have to know the difference.” - Harvey Deutschendorf




The Other Kind of Smart

Reuven Bar-On

Emotionally Intelligent Recruiter


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Email Caroline Stokes 

225 West 8th Ave

Vancouver, BC 

© 2017 The Emotionally Intelligent Recruiter, by Caroline Stokes